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Contact

Two offices, and what each one handles

Financing enquiries belong with the market that will place the file — that is where the panel and the advisor are. Anything about the group as a whole comes here.

Operating offices

Mawlny UAE

Dubai · United Arab Emirates

WhatsApp
WhatsAppFastest for a short question
Office hours
Sunday – Thursday, 9:00 – 17:00
Open mawlny.ae

Mawlny Egypt

Cairo · Egypt

WhatsApp
WhatsAppFastest for a short question
Office hours
Sunday – Thursday, 9:00 – 17:00
Open mawlny.eg

Who to contact for what

Sending an enquiry to the right place saves a day, and on a mortgage timetable a day matters.

  • Financing for a property or business

    Go to the site for the country the property or business is in. Applications, calculators and advisors all live there.

    Use the market site
  • An application already in progress

    Call the office holding the file. The group office has no access to a live application and can only pass a message along.

    Call the office
  • Lenders, developers and partnerships

    Panel additions, developer agreements and referral arrangements are handled at group level.

    Email the group
  • Press and corporate enquiries

    Comment on either market, group figures, and anything about the brand itself.

    Email the group
  • A complaint

    Raise it with the office that holds your file first — that is where the record is. If you are not satisfied with the answer, escalate it to the group address and it will be reviewed outside that office.

    Call the office

Group office

Email
hello@mawlny.comAdministered from Dubai. The group address is not a financing channel — an application sent here is forwarded to the relevant market, which costs you a day.
Office hours
Both offices work a Sunday-to-Thursday week. Friday and Saturday are closed in Dubai and in Cairo.
Group office
A financing brokerage operating in the United Arab Emirates and in Egypt. We place files with banks and licensed finance companies, and we are paid by the lender — never by the client.